Buck Robertson Contracting Ltd.**

Effective Date: December 12, 2025

Buck Robertson Contracting Ltd. (“we,” “our,” or “us”) is committed to protecting your personal information and handling it with care and transparency. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with British Columbia’s Personal Information Protection Act (PIPA) and Canada’s PIPEDA.

By using https://buckrobertsoncontracting.com, contacting us, or submitting your information, you agree to the practices outlined here.

1. About Us

Business Name: Buck Robertson Contracting Ltd.

Address: 1607 Roberta Rd South, Nanaimo, BC V9X 0B6Privacy

Contact: Jordan@buckrobertsoncontracting.com

Policy Maintained By: A designated representative of Buck Robertson Contracting

2. Information We Collect
2.1 Information You Provide Through Our Website

When you submit a form or request information, we collect:

  • Name
  • Email address
  • Phone number
  • Project address or location
  • Budget range
  • Type of project
  • Additional details you share in your message
2.2 Information Collected Automatically

Our website collects technical information such as:

  • IP address
  • Device and browser type
  • Pages viewed
  • Website interaction data
  • Cookies and tracking pixels

Tools involved include:

  • Google Analytics
  • Meta/Facebook Pixel
2.3 Information Collected Outside the Website

We may receive personal information when you contact us by:

  • Phone
  • Email
  • In-person meetings
  • Project discussions
2.4 Project-Related Information

For estimates, contracts, and project management, we may collect:

  • Full project address
  • Contract information
  • Signatures
  • Billing or invoicing details (not credit card numbers)
2.5 Site Photos

We take and store job site photos, which may include identifiable surroundings or personal items.

2.6 Testimonials

If you provide a testimonial, we may publish your name, comments, and optional project information with your permission.

3. How We Use Personal Information

We use your information to:

  • Respond to inquiries
  • Prepare estimates and quotes
  • Understand your project goals
  • Plan, schedule, and manage projects
  • Prepare contracts and agreements
  • Communicate during the project
  • Send marketing emails or follow-up messages
  • Analyze website use
  • Run retargeting campaigns through Meta
  • Maintain internal business records
4. Cookies and Tracking

We use standard cookies and tracking tools to:

  • Analyze website traffic
  • Improve user experience
  • Support marketing and retargeting campaigns

You can adjust your browser settings to disable cookies.

5. When We Share Information

We may share personal information with trusted third parties including:

  • CoConstruct
  • Google Analytics
  • Calendly
  • Meta/Facebook Ads
  • Mailchimp
  • Email service provider (Google Workspace/Outlook)
  • QuickBooks or other accounting software
  • Subcontractors and suppliers, when required for quoting or project work

We do not sell or rent personal information.

6. Storage LocationsYour information may be stored:
  • In Canada
  • In the United States (via cloud services)
  • In secure cloud platforms used by our business
7. Protecting Personal Information

We use industry-standard safeguards, including:

  • Password-protected systems
  • Two-factor authentication
  • Limited-access permissions
  • Secure cloud platforms
  • Encrypted storage where applicable
  • Password-protected devices
8. Data Retention
  • Leads: kept indefinitely unless deletion is requested
  • Active project files: kept during the project plus up to 10 years
  • Completed project files: retained for 10 years for legal, warranty, and business purposes
9. Your Rights
9.1 Access & CorrectionYou may request:
  • A copy of the information we hold about you
  • Corrections to inaccurate information

Email: Jordan@buckrobertsoncontracting.com

9.2 Deletion Requests
  • Leads may request deletion at any time
  • Project records cannot be deleted if required for legal or warranty reasons
10. Payments

We do not process online payments or collect credit card information on our website.

11. Children’s Privacy

We do not intentionally collect information from individuals under 18.

12. External Links

We are not responsible for the content or privacy practices of websites we link to.

13. Changes to This Policy

We may update this policy from time to time. Updates will appear on this page with a revised effective date.

14. Contact Information

For privacy-related inquiries, contact:

Jordan@buckrobertsoncontracting.com

1607 Roberta Rd South,

Nanaimo, BC V9X 0B6